1. Search for the patient and click on Schedule 
   If they are a new patient, register them into the system first.
   
   
   1. Click on the 'Walk-In' button to choose the consulting mode.
      (For E-Consults, please see this guide)
      
      
   2. Select the encounter type needed. If you don't have the option, refer to this page for the step by step instruction. This step serves as an indicator to you & your staff on the reason for this patient's appointment.
      
      
      
2. Select a date & time for the call and key in the email address of the patient. 
   Please ensure the email address is correct as the instructions will be sent to the patients via this address.
   
   
   
   
3. When the patient arrives for the appointment, click on the 'Move to in Progress' button and open the Patient Page. 
   
   
   
   
4. Clerk the patient in Klinify as usual. 
   Prescribe drugs and/or services and Complete Encounter